Common Questions How do I change my password? NOTE: These instructions do NOT pertain to the Office of Unemployment initial temporary passwords. If you are a Job Seeker, from the Home Page, click the "My Profile" button at the top, right-hand corner. If you are a K-12 Student, click "For Students". Then click the "My Profile" button. Once you've signed in, you should see your name on the left-hand side, toward the top of the screen. Underneath your name, you should see a hyperlink "Edit Your Account" At the top of the screen, under "Log in Information", you should see your email address. Click, "Change Password" and follow the instructions. Click, "Update Account" to submit. Password Requirements 8 to 20 characters long. At least one number. One symbol (excluding ' @ - " <). A combination of upper and lower case characters. To reset a password while not logged in: Click My Profile. Click forgot password. In the box that opens enter the email on the account. Click submit. A reset email will be generated to that email account. Access your email account and open the email from firstname.lastname@example.org. Click the hyperlink in it to open the webpage to make a new password. To reset a password by answering your security question: Click My Profile Click forgot password In the box that opens asking for an email, do not enter an email instead below the submit button click on the sentence that says “I am an Ohio Program Participant, and I don’t have an email." It will then ask the security question, Answer correctly and you will then be prompted to set a new password. Note: The answers are case sensitive. Where can I change my account settings? Make changes to your account settings from your profile. If you are a Job Seeker, from the Home Page, click the "My Profile" button at the top, right-hand corner. If you are a K-12 Student, click "For Students". Then click the "My Profile" button. Once you've signed in, you should see your name on the left-hand side, toward the top of the screen. Underneath your name, you should see a hyperlink "Edit Your Account" From here, you can edit your contact information, military service, career & employment information, and more! Can I get some additional help in my job search? From any page, click the "My Profile" button found in the top, right-hand corner. Find the "Programs I'm Interested In, Ohio-based Employment Programs" section, in the left-hand column. Click "Search Programs". In the right column, click the checkboxes to sort and filter. Click "Update" to populate results. Search & filter, by group: Dislocated Employed but looking Employers High school youth Special population Students Targeted population Unemployed Universal population Veterans Youth Youth offenders You can also search by “Services Offered”: Assessments Basic skills training Business services & recruitment Career exploration, Job matching, & Job placement Continuing education, professional development Co-ops, Internship – related training, Apprenticeships Education & training Licensing and testing for careers (testing fees) Remedial education & academic intervention Stipend Supportive services Tax credits Click the launch button to search for employment programs near you. Are there events in my area? More Than A Job Search Site OhioMeansJobs.com is committed to supporting Job Seekers, Employers, & Ohio's communities. From the home page, in the top header, click "News & Events". At the top of the page, click "Find Events". Here, you can search by county, from the right-hand column. Click an event name to read the description. Click, "Register for this Event" to add the event to your OhioMeansJobs.com calendar. Verify your personal information and click, "Register Now". Find job fairs, workshops, and other events going on in your community. Register for events that sound good to you. Keep track of everything with the calendar available in your profile. NOTE: You must be signed in to your profile before you can register for an event or job fair. You do not need to register for job fairs, just add the event to your profile. How can I get help preparing for my exams? OhioMeansJobs.com is committed to helping you reach your full potential. Our free, virtual classroom gives you access to over 1,000 digital pieces of training and tutorials. If you are a Job Seeker, from the Home Page, click the "My Profile" button in the top, right-hand corner. If you are a K-12 Student, click "For Students". Then click the "My Profile" button. Find the "Assessments & Training" section, in the left-hand column. Click, "View Test". Click, "Visit Online Training Center". From here, you have the option to select a wide variety of training and tutorials. NOTE: The ONLY way to save your work is by logging into your free account. If you do not log-in, your progress will not be saved. Tips For Success Read the instructions before you begin. Once you feel comfortable, click "Start Test". Take charge of your in-progress tests and tutorials from "My Assessments", found in the blue header of the "LearningExpress" page. High School Students Prepare for the SAT, ACT, CLEP, and other entrance exams. Find an extensive list of Advanced Preparation (AP) exam subjects. Or brush up on your general test-taking skills. College Students Get ready for pre-professional and graduate school entrance exams. Find content to get you ready for the DAT, GMAT, GRE, LSAT, MAT, MCAT, & PCAT graduate school exams. Professional Certifications Prepare to take career exams from many industries. Find tests for the following careers: Allied Health, Air Traffic Controller, Civil Service, Commercial Driver's License (CDL), Cosmetology, Culinary Arts, Electrician, Emergency Medical Services, Firefighter, Green Careers, Homeland Security, Law Enforcement, Legal, Military, Nursing, Plumbing, Real Estate, Social Work, & Teaching. Curious about any of these professions? Click any profession, then select "Learn More Guidance" next to the job title. Read an overview of the position and how to best use the practice tests and tutorials available for this job. English as a Second Language Exam Prepare for the TOEFL iBT® or IELTS™ to demonstrate your English language proficiency. Adult Learning Prepare for High School Equivalency Exams, including Spanish Language content. Improve your basic skills. Demonstrate your computer literacy. Build your financial literacy and create a foundation for life-long success. U.S. Citizenship Exam Use our online training materials to your advantage. This free and easy to use tool can help launch you into the job you've always wanted. How do I create a free account? Creating a free account is easy. If you are a Job Seeker, from the Home Page, click the "My Profile" button at the top, right-hand corner. If you are a K-12 Student, click "For Students. Then click the "My Profile" button. If you already have an account, you will be prompted to sign-in. If you need to create an account, click "Register". You will be prompted to answer a few questions about yourself. Click "Create Account" to submit. How can I manage my resume? You can store multiple resumes on OhioMeansJobs.com Keep your resume at the top of employer’s search results to maximize your chances of landing that next career opportunity. If you are a Job Seeker, from the Home Page, click the "My Profile" button at the top, right-hand corner. If you are a K-12 Student, click "For Students. Then click the "My Profile" button. Find the "Resumes" section, in the right-hand column. Click, "Manage Resumes". From here, you have the option to Create a Resume OR Upload an Existing Resume. You must complete all the required fields, marked with a red asterisk (*). When you create a new resume, you can "Select Resume Sections" to format a resume that best suits the job you are applying for. For each resume you add, you have additional functionality available. In the "Status" column, be sure to click "Inactive". This opens up a dialog box. Select, "Active", if you want your resume to be found by employers and recruiters. When you select, "Active" you will be offered additional options. Click "Update" to confirm your selections. IMPORTANT TO NOTE Only one resume can be active at a time. When you make a resume status "active" if you have already set a different resume to "active" the resume status of your first resume will be automatically changed to "inactive". We recommend that you click the "active" link on your resume every 30 days. This maximizes the chances of your resume being seen by an employer. The "last updated date" gives you verification of successful renewal. Diversity Candidates: OhioMeansJobs.com is used by thousands of companies that recognize the benefits of diversity in the workplace. They are actively recruiting qualified applicants from diverse backgrounds including race, gender, 50+ workers, disability status, and lifestyle preference. By selecting the Diversity checkbox option you will make your resume public to employers searching the diversity and inclusion resume databases. You can change this setting at any time. Confidential Resume: By selecting this, employers who are interested in your resume will still be able to contact you via a confidential OMJ email address, but they will not be able to see the personal information that you have provided on this site. You can view job listings and decide whether or not to respond. If you apply online, the information you've marked as confidential WILL be included so that the employer can contact you. If you choose to hide your contact information, current company, and references, you must ALSO remove this information from your uploaded resume. How can I find scholarship information? OhioMeansJobs.com aggregates over 1 million available scholarships. Get the education you need or desire. Finding scholarship information is an important step in going from a dream to a reality. If you are a Job Seeker, from the Home Page, click the "My Profile" button at the top of the screen. If you are a K-12 Student, click "For Students". Then click the "My Profile" button. Once you've signed in, scroll toward the bottom of the screen and find,"Scholarships I'm Interested In". Click, "View Scholarships". From here, you can see the scholarships you've saved. Above the column headers, click, "Return to Scholarship Search" to find new scholarship opportunities. From here, you can search by Intended Major, your grade level, zip code, GPA, and college. Be sure to save your search criteria for future use! Troubleshooting Tips The first step to troubleshooting this issue: Clear the cache & cookies from your internet browser. The 'cache' is a tool used by your internet browser to speed up the time it takes for a page to load. However, sometimes it can cause a problem when websites are updated. Information saved in the cache may conflict with what's actually coded into the website. Clearing Cache and Cookies is a way you can be sure that any issues you may come across are actually something wrong with the website, rather than inconsistencies caused by using different browsers. Keyboard Shortcut for Most Browsers If you are using Internet Explorer, Edge, Google Chrome, or Mozilla Firefox you can quickly clear cache with a keyboard shortcut. With your browser window open: Press Ctrl + Shift + Delete simultaneously on the keyboard to open the appropriate window. Be sure to select all the options available to you: cache, cookies, any site data, site images, and files. IMPORTANT: After you clear the cache and cookies data, be sure to close/quit the browser window & restart it. Google Chrome for Windows Click the Tools menu (three dotted lines in the upper-right corner). Select History. Select Clear Browsing Data from the left-hand side. Set the Time Range set to All Time. Check-mark Cookies and other site data and Cached images and files and select Clear Data. If on a Windows computer, close and re-open Chrome to save your changes. If on an Apple computer, go to the Chrome menu on the top menu bar and select Quit for the changes to take effect. Google Chrome for iOS Open Google Chrome on your iOS device. Click on the menu toolbar in the bottom right corner. Select Settings. Select Privacy. Select Cookies, Site Data, and Cached Images and Files. At the top, set the Time Range set to All Time. Click Clear Browsing Data at the bottom of the screen. Then confirm by clicking Clear Browsing Data again. Mozilla Firefox Click on the Tools bar. Click on Options (On Mac, it's labeled Preferences). On the menu to the left, select Privacy & Security. Under the Cookies and Site Data option, click the "Clear Data..." button. Select only the two options and hit clear now. If on a Windows computer, close and re-open Firefox to save your changes. If on an Apple computer, go to the Firefox menu on the top menu bar and select Quit for the changes to take effect. Microsoft Edge for Windows 10 Click the Tools menu (three dotted lines in the upper-right corner) then click the Settings menu. Click Privacy, search, and services on the left-side menu. Under the section Clear browsing data, Click Choose what to clear. Select Cookies and other site data and Cached images and files. Click Clear Now. Close Microsoft Edge completely for your changes to take effect. Internet Explorer for Windows Click on the Settings menu in the upper-right corner. Click Internet options. Under the General tab on the upper-left-hand side, scroll down to Browsing history. Select Delete... Check the Temporary Internet files and website files, Cookies and website data, History, and Download History boxes. Select Delete. Close Internet Explorer and reopen it for changes to take effect. Safari for iOS Go to the Settings app on your device. Scroll down to the Safari menu. Scroll down and select Clear History and Website Data. A pop-up will come up verifying that you want to clear the History and Data. Select Clear History and Data. The button for Clear History and Website Data will turn gray when cache and cookies have been successfully cleared. Safari (macOS) Click on Safari on the top menu bar. Click Preferences. Click the Privacy tab. Click Manage Website Data... Click Remove All. Click Remove Now. Go to the Safari menu on the top menu bar. Select Quit to close Safari and save your changes.